The Art of Hearing

Government Funded Hearing Aid Services

At Art of Hearing, we want to ensure that high-quality hearing aids and professional hearing services are available to all who need them.

Government Funded Hearing Aids

The Australian Government Hearing Services Program is a scheme introduced by the Australian government that provides eligible voucher-holders access to fully and partially subsidised hearing aids and related hearing services through accredited service providers. The program is available to people who satisfy certain eligibility criteria, including children and those under the age of 26.

Art of Hearing is an accredited service provider, and our friendly team of hearing practitioners is here to talk through your options and help you understand whether you are eligible to receive subsidised hearing services.

What services are available under the program?

At Art of Hearing, we can perform the following audiology tests;

  • Advanced hearing tests to determine the type and severity of hearing loss
  • High quality fully subsidised hearing devices
  • Expert advice on your new device and how to utilise it in the most beneficial way possible
  • Further support and therapy
  • Batteries and maintenance of your hearing aid or device

Free Online Hearing Test

Hearing loss can be gradual, and often undetectable, as your brain adjusts to the level of hearing. This simple and free online hearing test can determine your base hearing capacity. Please note: this test is just a screening tool. If you have concerns, we suggest booking an appointment with our team for a comprehensive in-person hearing test.

What types of hearing devices can I receive?

The types of hearing devices available under this program include:

  • Behind the ear (BTE) devices, including high powered BTE devices
  • Open ear devices
  • In-the-ear (ITE) devices
  • In-the-canal (ITC) devices

Other devices that are not fitted as routinely as the above options are also available; work with your Art of Hearing practitioner to help determine the best option for you and your unique situation.

Am I eligible for the Australian Government Hearing Services Program?

The Australian Government Hearing Services Program has two components for potential eligibility: the voucher program and the Community Service Obligations (CSO) program. The CSO component is only available via Hearing Australia.

The voucher program gives eligibility if you are an Australian citizen or permanent resident 21 years or older, and fall within the following categories:

  • A Pensioner Concession Card holder
  • A Department of Veterans’ Affairs Gold Card holder
  • A Department of Veterans’ Affairs White Card holder (for hearing specific conditions)
  • A dependant person of someone in the above categories
  • An Australian Defence Force member
  • Referred by the Disability Employment Services Program

For those not falling within these eligibility criteria, you may be eligible under the CSO program. These services are available exclusively through Hearing Australia and eligibility criteria are outlined on the Australian Government Hearing Services website.

If you’re unsure about your eligibility, don’t hesitate to get into contact with us and we can help you through the process.

Get Started - Book An Appointment

Whether you’ve already been accepted into the voucher program or you’re unsure of your options, give us a call or book an appointment online and we can get the ball rolling for you.

Government Subsidised Hearing Services FAQ

Can I get a free hearing aid?

If you satisfy the outlined eligibility criteria for either the voucher program or CSO program and your application is approved, you will have access to the government hearing aid subsidy and government-funded hearing services. Hearing aids may be fully subsidised or partially subsidised, depending on your individual circumstances.

How do I apply for the Hearing Services Program?

You can apply for the Hearing Services Program via online application or post. The application form and information on the application process can be found on the Australian Government Department of Health website. Online is the quickest and most convenient method, with immediate results upon application submission. However, if you’d prefer to send your application by mail, you can – though keep in mind that mail applications take 3-4 weeks to process.

What happens once I am approved for the Hearing Services Program?

You will receive a Welcome Pack that provides you with all the information you need to know about the program, what to expect from your first appointment, and the different devices and services you may be provided with. You will also receive a list of hearing service providers to consider.

Once you have received this welcome back, simply give us a call or book an appointment online to begin the process. Our experts at Art of Hearing will give you the highest quality advice and assistance in finding you the best hearing device for your needs and lifestyle.

What if I am not eligible under the government program?

If you are not eligible and require assistance with hearing loss, there are other options available to you. Visit the Hearing Services government website to explore your options.

Hearing Tests & Audiology Assessments

We have a broad profile of hearing tests available for patients. Our state of art equipment and facilities enable us to perform advanced testing.

Free Online Hearing Test

Concerned about your hearing loss? Not sure if you if you have hearing loss? Take a quick 3 minute test below. This is a screening tool for Hearing Loss.

Private Hearing Tests

Appointment bookings are essential for a hearing test. We perform these tests on adults and children. Click the link below to request a booking, our staff member will be in touch with you shortly.

Tinnitus Assessment

Are you suffering from ringing ears? Our audiologists can perform tinnitus assessment tests to measure the scale of your condition.

Government Funded Hearing Tests

Eligible patients can receive free hearing tests, aids and services from Art of Hearing. To check your eligibility or to transfer your services to the Art of Hearing, request a booking below.

WorkCover, DVA or Pre-Employment Hearing Tests

We are an accredited provider for Workcover hearing assessments. Our audiologists also provide special hearing assessments for DVA & Pre-employment including pilot assessments.

Online Shop

Need hearing aid accessories? batteries, wax guards, cleaning kits, dry kits? Why not buy directly from our online shop? Art of Hearing provides clients with access to low price maintenance and accessories. Visit our Online Shop today.

Call Us

The team at Art of Hearing is always available, and just a step away from assisting your hearing needs. If you experience any difficulties with your hearing aids, call us or visit one of our clinics in Perth.

Maintenance Videos

At Art of Hearing, we have created a catalogue of videos that can assist you with basic maintenance and troubleshooting of your hearing aid devices. Click below or search Art of Hearing on YouTube.

Our Audiology Clinic Locations

With Over 5 Clinics in Perth, it has never been easier to make Art of Hearing your favourite destination for all your hearing needs.

Audiologists Perth
Call Us

(08) 9390 8811

Reach Us

Head Office: 2/2 Ecko Road, Mount Nasura WA 6112

Open Hours

Mon-Fri 09:00 AM - 05:00 PM